Thursday, November 1, 2007

Case Studies: Three Nonprofit Intranets

Laura Quinn has written the stories of three different non-profit organizations (NPOs) applying different technology to improve their collaboration.

It's good to be reminded that technology adoption and culture change don't happen overnight:

While there has been consistent growth in usage since the redesign, it’s only within the last couple of months (almost four years later) that ALA feels that they’ve reached a “tipping point” where it’s now simply an expected part of the job to consult and contribute to information on LungNet

To balance that, there are often benefits that can be realized immediately:

Don’t underestimate the allure of simple things, however. The lowly staff phone directory is often one of the most popular features on an intranet.

Read the whole article: